Shipping policy
Shipping Policy
At Hairdense, we are committed to delivering your order quickly and reliably across South Africa.
Order Processing
- All orders are processed within 1–4 business days.
This includes preparing, packaging, and assigning your tracking number. Once your order has been shipped, you will receive a confirmation email with your tracking details.
Domestic
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Fast shipping R139.99 : 2-4 business days
Standard shipping R89.99 : 5-8 business days
Delivery times are estimates and may vary depending on your location and courier operations. Delivery fees may vary depending on areas due to fuel increase as well as if you are located in a outlying or remote area
Shipping Method
All orders are shipped via Fastway directly to your provided delivery address.
Tracking Your Order
Once your order has been shipped, a tracking number will be sent to your email.
You can use this tracking number on the fastway tracking page to monitor your delivery.
Important Information
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Please ensure your delivery details are correct at checkout.
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Incorrect or incomplete addresses may result in delays.
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Hairdense is not responsible for delays caused by incorrect information provided by the customer.
Delays
While we aim to meet all delivery timeframes, delays may occasionally occur due to high demand, public holidays, or courier-related issues.
If you have any questions regarding your order, feel free to contact us, we’re here to help.
Our contact:
WhatsApp: 071 074 1329
